About our

Delivery & Returns

A few handy


Where shall I send my returns?

Please send returns to Unit 46, Four Seasons Centre, Mansfield NG18 1SX. Please ensure your order number is included within your package to help us identify your return.

Do you offer express delivery?

Please contact us on 01623 658845 or email enquires@emporium.shoes and the team will get back to you as soon as possible with our available options.

Can I return online orders to store?

Yes! We hope you are happy with your recent purchase. However, if it is not suitable you can return or exchange your unworn/unused items in a saleable condition with its receipt within 14 days. If you do not have the receipt with you, we may at our discretion offer you an exchange to the value of the current or most recent selling price.